Shipping & Delivery

Shipping & Delivery

Shipping and delivery policies and information.

Tracking my order and status

Australia Post and our freight partners are experiencing some delays due to higher than normal volumes of online orders, however orders are still being fulfilled...

Written by Lanna
August 28, 2019

How long will it take for my order to arrive?

Shipping and Delivery Subject to this Agreement, goods will be supplied as shown on your order confirmation, which will be provided to you by email....

Written by Lanna
August 28, 2019

Missing Item/product

If you haven’t received an item/s in your order we’re here to help. Goodbrand orders: Items in the same order may be shipped separately. This means...

Written by Lanna
August 28, 2019

How much does postage / shipping cost?

To confirm your exact postage costs, simply add your postcode in your Shopping Cart. Your postage cost will depend on a number of factors, including size...

Written by Lanna
August 28, 2019

Why am I being charged separate delivery costs for different items in my cart?

Products on Goodbrand’s website are sold and shipped from many sellers.  When in your Shopping Cart, you will be able to see a break-down of...

Written by Lanna
August 28, 2019

I Haven’t Received My Order

When products leave our warehouse you will be emailed a dispatch notification showing the items that have been dispatched and any others that are still...

Written by Lanna
July 7, 2020

Has my order been dispatched?

When your order has been dispatched, you will receive an email notification to advise you that your order is on it’s way. The dispatch notification...

Written by Lanna
July 7, 2020