Tracking my order and status
Australia Post and our freight partners are experiencing some delays due to higher than normal volumes of online orders, however orders are still being fulfilled...
August 28, 2019
How long will it take for my order to arrive?
Shipping and Delivery Subject to this Agreement, goods will be supplied as shown on your order confirmation, which will be provided to you by email....
August 28, 2019
Missing Item/product
If you haven’t received an item/s in your order we’re here to help. Goodbrand orders: Items in the same order may be shipped separately. This means...
August 28, 2019
How much does postage / shipping cost?
To confirm your exact postage costs, simply add your postcode in your Shopping Cart. Your postage cost will depend on a number of factors, including size...
August 28, 2019
Why am I being charged separate delivery costs for different items in my cart?
Products on Goodbrand’s website are sold and shipped from many sellers. When in your Shopping Cart, you will be able to see a break-down of...
August 28, 2019
I Haven’t Received My Order
When products leave our warehouse you will be emailed a dispatch notification showing the items that have been dispatched and any others that are still...
July 7, 2020
Has my order been dispatched?
When your order has been dispatched, you will receive an email notification to advise you that your order is on it’s way. The dispatch notification...
July 7, 2020