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home/Knowledge Base/International/Welcoming Vietnamese retailers/International orders

International orders

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Written by Lanna
August 5, 2020

International orders

Orders coming into Australia from an overseas location could require customs clearance. While brands will provide the appropriate documentation on the shipment to encourage clearance, ultimately, the customs agency will inspect the package and decide whether duties or taxes need to be paid based on the order value and impacted product categories.
To have a better understanding of any expected costs, please consider the AUS low-value of $1000 AUD. The brand will make every effort to separate into multiple shipments where necessary. If duties or taxes are owed, you will likely be contacted by the shipping carrier or the customs agency to arrange direct payment. Please feel free to use Goodbrand Messenger to connect directly with your brand to provide any required information to clear the package.

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